Acceptance of Terms

By accessing or using the MD365VA website (“Website”) and its services, you agree to be bound by these Terms and Conditions (“Terms”), as well as our Privacy Policy. MD365VA reserves the right to update these Terms at any time without notice, so please check back periodically for any changes.

Services Provided

MD365VA offers virtual assistant services tailored to healthcare professionals, including but not limited to scheduling support, medical billing assistance, prior authorization management, patient follow-ups, and other administrative tasks. We strive to ensure accuracy, confidentiality, and professionalism in all services provided.

Use of Website

• Permitted Use: You are permitted to use our website for lawful purposes related to learning more about our services, submitting inquiries, or engaging with our resources. Unauthorized use is strictly prohibited.
• Account Security: If you are provided with login credentials, you are responsible for maintaining the confidentiality of your account information and for all activities under your account.
• Content Usage: The content on this website, including text, graphics, logos, and images, is owned by or licensed to MD365VA and is protected by copyright laws.

User Conduct

• Not engage in unlawful, abusive, or threatening behavior.
• Not upload or transmit viruses, malware, or harmful code.
• Provide accurate and complete information in any forms submitted.
• Respect the privacy of other users and MD365VA staff.

Service Agreements

All clients of MD365VA must enter into a separate Service Agreement specifying the scope, pricing, and terms for virtual assistant services. The terms in each Service Agreement govern the specific client relationship.

Payment Terms

Payment terms are outlined in each Service Agreement. By entering into an agreement with MD365VA, you agree to pay for services in accordance with the rates and terms specified. Late payments may incur additional fees.

Limitation of Liability

• No Guarantee: MD365VA makes no guarantees regarding the results or effectiveness of our services.
• Liability Waiver: MD365VA is not liable for any indirect, incidental, or consequential damages arising from your use of our website or services.
• Healthcare Information: MD365VA is not a healthcare provider and does not offer medical advice.

Privacy and Data Security

Your privacy is important to us. MD365VA complies with data protection laws, including HIPAA, to safeguard any healthcare-related information we handle. Please review our Privacy Policy for more details.

Termination of Use

We reserve the right to terminate or suspend your access to our website or services if we determine you have violated these Terms or engaged in harmful behavior.

Intellectual Property

All intellectual property on this website, including trademarks, logos, and copyrighted materials, is owned by or licensed to MD365VA. You may not use any of our intellectual property without prior written consent from MD365VA.

Third-Party Links

Our website may contain links to third-party websites. MD365VA is not responsible for the content or practices of any third-party websites.

Indemnification

You agree to indemnify and hold harmless MD365VA from any claims, liabilities, or damages arising out of your use of the website or services or your violation of these Terms.

Governing Law

These Terms are governed by the laws of the State of New York, County of Suffolk. Disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Suffolk County, New York.

Changes to Terms and Conditions

MD365VA may update or modify these Terms at any time without prior notice. The most recent version will be posted on our website.

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